How to Submit a Claim
It’s good to know your DGC Benefits Plan provides valuable coverage, but to make the most of that coverage, you need to submit your claims — so you can be reimbursed quickly and efficiently.
It’s good to know your DGC Benefits Plan provides valuable coverage, but to make the most of that coverage, you need to submit your claims — so you can be reimbursed quickly and efficiently.
Make sure you take your Travel Assistance or benefits card with you whenever you are travelling outside your home province.
The Travel Assistance policy number is 159947. You will also need to provide your ID number (which is your DGC member number). You can download a digital or a paper copy of the Travel Assistance card through My Canada Life At Work.
The phone number is also on the back of your Travel Assistance or benefits card. (Failure to contact Travel Assistance within 24 hours may jeopardize your coverage.)
In most cases, Global Excel will co-ordinate direct payment of the service with the provider. If you have to pay for a covered medical expense yourself:
Approved claims are paid in Canadian dollars based on the exchange rate in effect when the expense was incurred.
