How to Submit a Claim
It’s good to know your DGC Benefits Plan provides valuable coverage, but to make the most of that coverage, you need to submit your claims — so you can be reimbursed quickly and efficiently.
It’s good to know your DGC Benefits Plan provides valuable coverage, but to make the most of that coverage, you need to submit your claims — so you can be reimbursed quickly and efficiently.
Submit your health and dental claims online by logging in to My Canada Life at Work. It’s quick and easy, and you can usually receive payment within a few days through direct deposit into your bank account.
For dental claims, your dentist may be able to submit your claims on your behalf. Check with your dentist.
To submit an electronic claim, log in to your My Canada Life at Work account — either online (mycanadalifeatwork.com) or through the My Canada Life at Work app from Google Play or the Apple App store.
If you prefer to use a paper claim form, you can print out a paper copy of the “Healthcare Expenses Statement” or “Dental Expenses Statement” through My Canada Life at Work. The health and dental policy number is 50553. You will also need to provide your ID number (which is your DGC member number).
If you submit a paper form, attach all original receipts (or the original Explanation of Benefits if you have already submitted this claim under another plan).
Don’t forget about using your HSA to pay for expenses!
You can also submit a claim to your HSA, or use your HSP VISA card, for any portion of the expense that is not covered by the plan.
Canada Life, Benefit Payments Montreal
P.O. Box 4592 Station A
Toronto, ON M5W 0L5
London Benefit Payments P.O. Box 5160 Station B
London, ON N6A 0C6
Keep in mind that non-HSA health claims must be submitted within 18 months of the date the expense occurred (or within 90 days of your final day of coverage under the DGC Benefits Plan).
