Your DGC Benefits Plan provides you and your family with valuable, affordable mental and physical health coverage and financial protection if you experience an illness, injury or disability. In this section, we explain how the plan works and what’s covered under each level.
The Member and Family Assistance Plan (MAP), provided by TELUS Health, is a confidential counselling and referral service available to members who qualify for Basic Coverage or Levels I, II, III, Life Member or Enhanced Life Member coverage. Your spouse and dependent children are also eligible for the MAP’s support and services.
The MAP’s professional and confidential support and customized resources are available to help you deal with a wide array of personal and work-life issues — before they spiral out of control.
In addition to providing your member and family assistance plan, TELUS Health provides you access to online resources and an app — which offers lots of wellbeing tools and perks to motivate, energize and inspire you to be healthy and happy.
You can access confidential short-term professional counselling to help you manage:
Timely professional assistance is available to help you manage life’s many complexities.
In addition to other MAP services and support, when a TELUS Health counsellor recommends in/out-patient treatment for alcohol and/or drug addiction, the DGC Benefits Plan offers financial support, with up to a lifetime maximum of $10,000 of coverage for eligible expenses. This benefit is offered for members only. Family members are not eligible for this program.
If you need help, you must start by contacting the TELUS Health Care Access Centre at
1-833-366-1602 (toll free), or through any of their other access options.
Get tips and tools for everyday life. TELUS Health’s online resources makes it easy to find answers to tough questions. Browse hundreds of articles, toolkits, audio recordings and more, based on your interests. There’s expert wellbeing content that covers areas related to Family, Health, Life, Money and Work.
Log in to one.telushealth.com. If you’re a first-time user, you will need your invitation to log in — please contact dgcbenefits@dgc.ca to request an email invitation and access code.
Get daily, bite-sized personalized content from experts, delivered directly to you through the News Feed when you log in to one.telushealth.com or access the TELUS Health One app. Customize your content for your interests, across Body, Mind, Personal Finances, Relationships and Work. If you’re a first-time user, you will need your invitation to log in — please contact dgcbenefits@dgc.ca to request an email invitation and access code.
Get the flexibility you need to choose your own path when it comes to care — from participating in exercises and taking assessments, to listening to podcasts and watching videos — all focused on positive behavioural change. You have access to a range of programs designed to help with anxiety, depression, stress and more.
Log in to one.telushealth.com, click Support & Resources, and select Life. Then scroll to CareNow. If you’re a first-time user, you will need your invitation to log in — please contact dgcbenefits@dgc.ca to request an email invitation and access code.
This easy-to-use assessment helps you understand your strengths and improvement opportunities across the four pillars of wellbeing: Mental, Physical, Social and Financial.
Log in to one.telushealth.com, click Wellbeing, and select Assessments. If you’re a first-time user, you will need your invitation to log in — please contact dgcbenefits@dgc.ca to request an email invitation and access code.
Through TELUS Health, you can save money on daily purchases and other important things in life. Planning a family vacation, doing some shopping, or moving? Exclusive Perks can help you save in every area of your life, and make your money go further with exclusive offers, cashback and giftcards.
Log in to one.telushealth.com, go to Perks and browse the Cashback or Gift Card sections. If you’re a first-time user, you will need your invitation to log in — please contact dgcbenefits@dgc.ca to request an email invitation and access code.
Choose the option you feel most comfortable with, and get access to support and resources.
Your access to TELUS Health’s services and online resources and app will continue as long as you are a member in Active Good Standing. Your spouse’s coverage ends when your coverage ends. Coverage for a dependant child ends when your coverage ends or the child no longer qualifies as a dependant — whichever comes first.
Any communication you have with a TELUS Health counsellor will be completely confidential (within the limits of the law).
