Your DGC Benefits Plan provides you and your family with valuable, affordable mental and physical health coverage and financial protection if you experience an illness, injury or disability. In this section, we explain how the plan works and what’s covered under each level.
Consult+ is a virtual physical and mental healthcare service that is available at no additional cost to all DGC Benefits members in Active Good Standing (Levels I, II and III, Life Member & Enhanced Life Member), including your spouse and dependant children.
Consult+ provides you with 24/7 secure online access to Canadian healthcare professionals on demand. Get care through your mobile device or computer — when and where you need it.
These services are especially helpful for those who travel a lot or who work hours that may make it difficult to get — or keep — an appointment with your primary healthcare provider. It’s all part of supporting the overall wellbeing of you and your family.
Offered in partnership with Canada Life, Consult+ services are made available through Dialogue — a leading Canadian telemedicine provider.
You and your eligible family members can register and have unlimited use of Consult+ for many of the same things you would usually go to your primary healthcare provider for, including:
The Consult+ clinicians can provide:
Share details with your family doctor
Consult+ can be a great addition to your regular healthcare team. With your consent, medical notes from your virtual consults can even be shared with your family doctor. Of course, your medical information will never be shared with DGC Benefits or with Canada Life.
You can enroll yourself and add any eligible dependent family members to get access to Consult+ care, and it just takes a couple of minutes.
To create your account, have your benefits card handy; you’ll need your plan number and member ID.
Get the App: You’ll also want to download the Consult+ app from Google Play or the Apple App Store to make it easy to access any time.
If you have dependant family members, use the drop-down box beside your name to select Family. Add dependants under age 14 to your account. You can also send an email invite to your spouse and eligible dependants age 14 or over to create their own accounts.
Your coverage will continue for as long as you remain a member of the DGC Benefits Plan and are a DGC member in Active Good Standing.
If you are a Life Member or Enhanced Life Member — your coverage will continue as long as you remain a DGC member.
Your spouse’s coverage ends when your coverage ends. Coverage for a dependant child ends when your coverage ends, or the child no longer qualifies as a dependant — whichever is first.
